BCAST Bounce

PRIVACY POLICY and STATEMENT

Updated/Effective Date: January 1, 2023

As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

What information we collect and why we collect it.
How we use that information.
The choices we offer, including how to access and update information.

Your privacy matters to BCAST Labs when using our product Bcast Bounce. So whether you are new to Bcast Bounce or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us at privacy@bcast.com.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful or the people who matter most to you online.

We collect information in two ways:

Information you give us

For example, some of our services require you to sign up for a Bcast Bounce account. When you do, we’ll ask for personal information, like your name, email address and possibly other information.

Information we get from your use of our services

We may collect information about the services that you use and how you use them, like when you visit a website that uses our advertising services or you view and interact with our ads and content.
This information includes:

Device information

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). BCAST Labs may associate your device identifiers or phone number with your BCAST Labs account.

Log information

When you use our services or view content provided by BCAST Labs, we may automatically collect and store certain information in server logs. This may include:

Details of how you used our service, such as your search queries;
Telephonic log information like your phone number, calling-party number, forwarding numbers, time and date of
Calls, duration of calls, SMS routing information and types of calls;
Internet protocol address;
Device event information such as crashes, system activity, hardware settings, browser type, browser language
The date and time of your request and referral URL
Cookies that may uniquely identify your browser or your BCAST Labs account
Location information detailing your GPS indicated location

Location information

When you use a location-enabled BCAST Labs service, we may collect and process in-formation about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your de-vice that may, for example, provide information on nearby Wi-Fi access points and cell towers. BCAST Labs uses the Google Maps API governed by the Google privacy policy which is incorporated by reference into this BCAST Labs Privacy Statement and may be found at: http://www.google.com/privacy.html.

Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to BCAST Labs when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and applica-tion data caches.

Cookies and anonymous identifiers

We use various technologies to collect and store information when you visit a BCAST Labs service, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services or BCAST Labs features that may appear on other sites.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect BCAST Labs and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads specific to location.

When you contact BCAST Labs, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.

Please note that our current Services as set forth in our Terms of Service do require consent to opt-in in order to use the Services and you should read those Terms of Service carefully prior to opting in and using our Services. Upon acceptance of our Terms of Service, you are acknowledging and agreeing that you are opting in for our current Services and all BCAST Labs communications, and you should read those Terms of Service carefully prior to using our Services. You may opt out of receiving some communications.

BCAST Labs processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your lan-guage preferences.

Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including BCAST Labs. Our services provide you with dif-ferent options on sharing and removing your content.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal infor-mation, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

How we share information we collect

We do not share personal information with companies, organizations and individuals outside of BCAST Labs unless one of the following circumstances applies:

With your consent

We will share personal information with companies, organizations or individuals outside of BCAST Labs when we have your consent to do so.

With domain administrators

If your BCAST Labs account is managed for you by a domain administrator (for example, for BCAST Labs Apps users) then your domain administrator and resellers who provide user support to your organization will have access to your BCAST Labs account information (including your email and other data). Your do-main administrator may be able to:

View statistics regarding your account, like statistics regarding applications you install
Change your account password
Suspend or terminate your account access
Access or retain information stored as part of your account
Receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request
Restrict your ability to delete or edit information or privacy settings.

Please refer to your domain administrator’s privacy policy for more information.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confi-dentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of BCAST Labs if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

Meet any applicable law, regulation, legal process or enforceable governmental request
Enforce applicable Terms of Service, including investigation of potential violations
Detect, prevent, or otherwise address fraud, security or technical issues
Access or retain information stored as part of your account;
Protect against harm to the rights, property or safety of BCAST Labs, our users or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

Information security

We work hard to protect BCAST Labs and our users from unauthorized access to or unauthorized altera-tion, disclosure or destruction of information we hold. In particular:

We review our information collection, storage and processing practices, including physical securi-ty measures, to guard against unauthorized access to systems.
We restrict access to personal information to BCAST Labs employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Application

Our Privacy Policy applies to all of the services offered by BCAST Labs and its affiliates, including services offered on other sites (such as our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include BCAST Labs services, or oth-er sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Enforcement

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulato-ry authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.